IT Managed Services
IT Infrastructure
A solid IT Infrastructure is essential for anyone running a successful, efficient business. It allows you to make reliable business decisions, maximise your resources and increase productivity.
Hyperconverged / Converged Systems, Virtualisation, Hybird Cloud, Infrastructure as a service (IaaS) are all adding to business complexities, we can help walk you through this journey and help map solutions to your current and future business requirements.
IT Infrastructure is defined broadly as a set of information technology (IT) components that are the foundation of an IT service; typically physical components (computer and networking hardware and facilities), but also various software and network components.
According to the ITIL Foundation Course Glossary, IT Infrastructure can also be termed as “All of the hardware, software, networks, facilities, etc., that are required to develop, test, deliver, monitor, control or support IT services. The term IT infrastructure includes all of the Information Technology but not the associated People, Processes and documentation.
Source: Wikipedia
For more information, assistance and IT Infrastructure solutions please contact us here.
Case study
The customer
A London based retail business, the customer has experienced steady growth over the past five years. With over 100 staff based across two offices, one warehouse and out in the field, they needed quick access to key documents, instant communication and streamlined sales processes.
The problem
The board of directors have been looking for a way for the senior management team to access sales information on a daily, weekly and monthly basis to inform future strategies, but they were keen not to get bogged down in complex IT processes.
BLUE
Profile
Solution
BLUE Profile undertook a thorough evaluation of the organisation’s current infrastructure, identifying any pain points and areas for improvement.
We introduced a new CRM system which streamlined processes and gave key staff access to real-time data and sales performance information.
Manual reporting has been eliminated and the team are able to communicate instantly through a bespoke chat service.
With all data stored in The Cloud, all key staff have access to key documentation on integrated hand held devices and the company are reporting increased productivity.
- Virtual server managed off site by BLUE Profile
- Business process review
- Project management
- Storage solutions
- Instant access to real-time reports
- Improved communication within staff team
