IT Managed Services
End User Computing
End user computing (EUC) is a term that refers to the technologies that IT professionals use to deploy, manage and secure the devices, applications and data that workers require to perform their jobs.
The modern workplace is having to adapt and become more agile as staff become more mobile and business more virtual.
From virtual desktops (VDI), remote access solutions, single sign on, there is more demand than ever before to provide users with access to services, applications and data, on any device, anytime, anywhere.
The term BYOD (Bring Your Own Devices) has been in common use since 2009. IT departments face the challenge of every day support to the business- keeping data safe and available as well as supporting employee owned mobile devices.
End user computing encompasses a wide variety of user-facing resources, including:
Desktop and notebook computers
Desktop operating systems and applications
Mobile, web and cloud applications
Virtual desktops and applications
If managing EUC has become a burden to your organisation and reduces your capability to perform your primary function, why not consider a managed service from BLUE Profile. Let us take the strain of supporting your end users so you can get on with high return projects.
We offer flexible, affordable managed IT support options to suit your budget and needs:
Service Helpdesk
Telephone & Remote Support
24 x 7 x 365 Monitoring of Critical Systems
Fully outsourced Managed IT Support
Co-operative 2nd-3rd Line Support
24 × 7 Remote Monitoring Only
Pre-Paid Monthly / Draw-Down Support
Preventative Maintenance Services
Benefits of a managed support service
Proactive Problem Management to identify and prevent recurring issues
Patch Management process reducing downtime and potential security vulnerabilities
Access to highly qualified and experienced technical resources
Cost effective service with added flexibility to expand support at any given point
Increased service levels and faster response times
Improved network performance and minimising downtime
Leading IT service management tools and processes
On-going support
