IT Managed Services

End User Computing

End user computing (EUC) is a term that refers to the technologies that IT professionals use to deploy, manage and secure the devices, applications and data that workers require to perform their jobs.

IT Managed Services Blue Profile
The modern workplace is having to adapt and become more agile as staff become more mobile and business more virtual.

From virtual desktops (VDI), remote access solutions, single sign on, there is more demand than ever before to provide users with access to services, applications and data, on any device, anytime, anywhere.

The term BYOD (Bring Your Own Devices) has been in common use since 2009. IT departments face the challenge of every day support to the business- keeping data safe and available as well as supporting employee owned mobile devices.   

End user computing encompasses a wide variety of user-facing resources, including:

Desktop and notebook computers

Desktop operating systems and applications

Mobile, web and cloud applications

Virtual desktops and applications

If managing EUC has become a burden to your organisation and reduces your capability to perform your primary function, why not consider a managed service from BLUE Profile. Let us take the strain of supporting your end users so you can get on with high return projects.

We offer flexible, affordable managed IT support options to suit your budget and needs:

Service Helpdesk

Telephone & Remote Support

24 x 7 x 365 Monitoring of Critical Systems

Fully outsourced Managed IT Support

Co-operative 2nd-3rd Line Support

24 × 7 Remote Monitoring Only

Pre-Paid Monthly / Draw-Down Support

Preventative Maintenance Services

Benefits of a managed support service

Proactive Problem Management to identify and prevent recurring issues

Patch Management process reducing downtime and potential security vulnerabilities

Access to highly qualified and experienced technical resources

Cost effective service with added flexibility to expand support at any given point

Increased service levels and faster response times

Improved network performance and minimising downtime

Leading IT service management tools and processes

On-going support