BLUE Profile supports a Not for Profit with cloud solutions, infrastructure and support services

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The Customer.

Customer is a small not-for-profit organisation based in London. With a staff team of 12, they have no dedicated IT staff and limited resources. Their existing system was slow and outdated, but they could not afford a new, expensive on-site solution.

The Problem.

The customer required a solution that not only met their needs but also their finaly requirements as most with charities, they had limited resources. The recent economic climate has seen a marked decrease in charitable donations and funding, so they were looking for an affordable solution without compromising on quality. They needed:

  • An accessible, reliable email system and hosted website.
  • Remote access to a Citrix private cloud for designated staff when working out in the community or at home.
  • The ability to share data, access records and respond to enquiries quickly and efficiently.
  • A secure network that protected the confidential data relating to their client group and other partners.
  • Access to reports.

BLUE Profile Solution.

The lead team at BLUE Profile spent time on site, gaining a clear understanding of the nature of the organisation and their individual requirements. Having undertaken a thorough review of their existing system, we created a bespoke service that met the organisation’s needs and gave them the peace of mind that they no longer had to worry about IT issues. Their customised package included:

  • Helpdesk Service
  • Fully hosted emails and email security
  • Cloud based virtual server
  • Disaster recovery
  • A dedicated point of contact for ongoing support
  • Staff training and mentoring
  • Firewall and encryption to protect important data
  • Ongoing technical support and maintenance